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Dynamics 365 CE (CRM) and its Place in Your Whole Organization

We are stronger as a whole and so is Microsoft. In this recorded webinar we discuss Dynamics 365 Customer Engagement (CRM) and its role in the Microsoft platform. We highlight how all of the applications work together to give visibility to your information from many different perspectives. Your information no longer has to be isolated in one application!
Topics discussed:
• Understanding the Microsoft eco-system.
• Marketing campaigns and sales processes.
• Microsoft Teams, dashboards, Power BI, and workflows.
• Integration into Business Central.
• Project Service – AI & Machine learning.
• Field Service – Power Apps.

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